Account & Profile
How do I resubscribe to Direct Meds?
If you would like to reactivate a canceled account or remove a hold from your account, please contact Customer Service for assistance. Online: https://directmeds.com/contact-us/ Phone: 888-696-7176 Chat (U.S. Only): Select “Speak with a Live ...
How do I edit / update / change my name?
You can edit or update your profile information directly through your Direct Meds patient portal. Follow the instructions below based on your location. For Patients in the United States Visit https://portal.directmeds.com/ Enter your account email ...
How do I edit / update / change my phone number?
You can edit or update your profile information directly through your Direct Meds patient portal. Follow the instructions below based on your location. For Patients in the United States Visit https://portal.directmeds.com/ Enter your account email ...
How do I edit / update / change my email address?
You can edit or update your profile information directly through your Direct Meds patient portal. Follow the instructions below based on your location. For Patients in the United States Visit https://portal.directmeds.com/ Enter your account email ...
How do I edit / update / change my payment method / credit card?
You can update or change your payment method or credit card information directly through your patient portal. Follow the steps below based on your location. For Patients in the United States Visit https://portal.directmeds.com/ Enter your account ...
How do I edit / update / change my shipping address?
If you need to update your shipping address for an existing or future order, please follow the guidelines below. For Orders Already Placed If your order has not yet shipped, you can request an address change by contacting Customer Service: Online: ...
How do I edit my Direct Meds Patient Portal profile / information?
You can edit or update your profile information directly through your Direct Meds patient portal. Follow the instructions below based on your location. For Patients in the United States Visit https://portal.directmeds.com/ Enter your account email ...