How do I update my shipping address?

How do I update my shipping address?

To change your shipping address for future shipments, follow the instructions listed below for your location.

United States

Use this login link https://portal.direct-meds.com/
  1. Enter your account email and password
  2. Click "Sign in" to be directed to your account dashboard
  3. Click "My Profile"
  4. Click "Edit Shipping Address"
  5. Enter your new shipping address
  6. Click "Update Address"

Canada

  1. Enter your account email and password
  2. Click "Sign in" to be directed to your account dashboard
  3. Click "My Prescriptions" on the left
  4. Click "Manage Prescription"
  5. Scroll down to "Shipment address and click "Edit shipping address"
  6. Enter your new shipping address
  7. Click "Update address"

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