How do I resubscribe to Direct Meds?

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• How do I cancel my order / subscription?

  Orders can only be cancelled if they have not already been submitted to the pharmacy for shipping. To cancel your order or subscription, please contact customer service by calling 888-696-7176 or in chat by selecting "Speak with a Live Operator." If ...

• How do I delay my order / upcoming subscription or place my subscription on hold?

  To delay your order / upcoming subscription or place your subscription on hold, follow the instructions below. For customers located in the United States, please contact customer service by submitting a ticket / emailing help@directmeds.com, calling ...

• How do I view / manage my subscriptions?

  To view/manage your subscriptions, follow the instructions below. For customers located in the United States, at present you can only view your prescriptions, to do so: Visit https://portal.direct-meds.com/ Enter your account email and password Click ...

• How do I add a refill / place a new order for my next month's prescription?

  If you have an active subscription, you will not need to manually request a refill or place a new order for your next month's subscription as it will automatically be processed, typically every 28 days. When it's time for your next subscription, your ...

• How do I reset my Direct Meds Patient Portal password?

  To reset your Direct Meds Patient Portal password, follow the instructions below. For customers located in the United States: Visit https://portal.direct-meds.com/ Click "Forgot password?" Enter your account email Click "Send Code" You will receive ...