You can update or change your payment method or credit card information directly through your patient portal. Follow the steps below based on your location.
Patients in the United States
- Visit https://portal.directmeds.com/
- Enter your account email and password
- Click “Sign In” to access your account dashboard
- Select “My Profile”
- Click “Edit Payment & Billing Address”
- Enter your new payment information
- To update your billing information, click “Edit Billing Info”
- Click “Update Payment & Billing Address” to save your changes
Patients in Canada
- Visit https://caportal.direct-meds.com/user
- Enter your account email and password
- Click “Sign In” to access your account dashboard
- Select “My Prescriptions” on the left-hand side
- Click “Manage Prescription”
- Scroll down to “Payment Method” and select “Edit Payment Method”
- Enter your new payment information
- Click “Save” to confirm your changes