How do I edit / update / change my phone number?

How do I edit / update / change my phone number?

You can edit or update your profile information directly through your Direct Meds patient portal. Follow the instructions below based on your location.

Patients in the United States

  1. Visit https://portal.directmeds.com/
  2. Enter your account email and password
  3. Click “Sign In” to access your account dashboard
  4. Select “My Profile”
  5. Click “Edit Profile”
  6. Edit your phone number
  7. Click “Update Profile” to save your changes

Patients in Canada

  1. Visit https://caportal.direct-meds.com/user
  2. Enter your account email and password
  3. Click “Sign In” to access your account dashboard
  4. Select “Personal Info” on the left-hand side
  5. Click “Edit Profile” on the right
  6. Edit your phone number
  7. Click “Save” to confirm your changes