How do I edit / update / change my email address?
To edit / update / change your email address, follow the instructions below.
For customers located in the United States:
- Visit https://portal.direct-meds.com/
- Enter your account email and password
- Click "Sign in" to be directed to your account dashboard
- Click "My Profile"
- Click "Edit Profile"
- Edit your email address
- Click "Update Profile"
For customers located in Canada:
- Visit https://caportal.direct-meds.com/user
- Enter your account email and password
- Click "Sign in" to be directed to your account dashboard
- Click "Personal Info" on the left
- Click "Edit profile" on the right
- Edit your email address
- Click "Save"
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