When do I get billed for my next subscription / prescription?
Billing depends on the subscription type you selected at signup.
Month-to-Month Subscriptions
Most month-to-month subscriptions are billed on a 28-day cycle, which generally aligns with typical refill intervals for many prescriptions.
Pay-in-Advance Subscriptions
If you chose a multi-month upfront payment option, your billing occurs on a longer cycle:
- 3-month (12-week) plan: billed every 84 days
- 9-month (36-week) plan: billed every 252 days
- 12-month (48-week) plan: billed every 336 days
Billing cycles for upfront plans reflect the duration covered by the subscription, not the number of shipments.
Special Note – Starter Doses
For certain injectable starter programs, you may receive an initial shipment that covers multiple weeks (for example, 12 weeks). Billing for these programs may still follow a 28-day schedule for each bottle during the starter period.
After the starter program ends, the subscription may transition to a standard monthly billing cycle if continued.