If I pay upfront for an extended subscription period, do I receive all my medication at once?
No, even if you choose a multi-month subscription (such as 3, 6, or 12 months), medications are not shipped all at once. Prescription medications are dispensed in accordance with provider review, refill availability, and pharmacy processing schedules.
Shipping Schedule
Most prescription medications are dispensed and shipped on a roughly 28-day cycle, although timing may vary based on:
- the specific medication
- legal or regulatory requirements
- provider approval
- refill status
- pharmacy workload and shipping constraints
Monthly Intake Forms
Some medications may require patients to complete a follow-up intake form before each refill or at specific intervals.
If a new intake is required, you will receive a notification in advance. After the intake is completed and a provider determines that the prescription is appropriate to continue, the order will be sent to the pharmacy for dispensing.
Refills & Non-Prescription Products
Prescription medications with available refills and Non-prescription product subscriptions are generally shipped on a 28-day recurring schedule, unless otherwise noted.
Special Note: GLP-1 Starter Doses (Injectable)
For certain GLP-1 starter programs, patients may receive an initial shipment that covers a multi-week period (for example, 12 weeks). Billing for those starter doses may still occur on a 28-day cycle, and after the starter period ends, prescriptions may transition to a standard monthly schedule if continued. Specific details depend on your provider’s prescribing plan, pharmacy dispensing policies, and your individual program.
Related Articles
When do I get billed for my next subscription / prescription?
Billing depends on the subscription type you selected at signup. Month-to-Month Subscriptions Most month-to-month subscriptions are billed on a 28-day cycle, which generally aligns with typical refill intervals for many prescriptions. Pay-in-Advance ...When will I get my next subscription / prescription?
Most prescription shipments follow a roughly 28-day cycle, but the exact timing can vary based on: the specific medication legal or regulatory requirements your prescription status whether refills are available pharmacy processing times Intake Forms ...How do I reorder or place another order or order a refill for my prescription?
If you have an active subscription, refills are generally processed automatically on a recurring cycle. You do not need to manually place a new order unless instructed otherwise. When your next subscription cycle is approaching: Your payment will be ...How are medications shipped and when will my medication / order be shipped?
Once a licensed healthcare provider approves your prescription, it is sent to the pharmacy for dispensing. Prescription review times vary. Non-prescription products are sent to the pharmacy after payment is completed. The timeframes below reflect ...Why am I getting charged monthly but haven't received any new shipments?
Some medication programs bill monthly even though the initial shipment covers multiple weeks. This is normal for certain starter programs and does not necessarily mean your order is missing. Starter Dose Programs Injectable Semaglutide Some ...