What if I need to cancel?
With Direct Meds, there are no contracts.
You can cancel your order (if it has not yet shipped) or your subscription by:
- Phone: 888-696-7176
- Chat (US only): Select “Speak with a Live Operator”
We want our customers to love the results of their treatment plans. If you’re unhappy with your results, let us know and we’ll do what we can to make it right.
Due to FDA regulations, we cannot accept returns of any medication, used or unused.
We cannot provide refunds for orders that have already shipped.
Please be aware that the starter dose for injectable Semaglutide is a single, 3-month supply shipment, charged as 3 equal payments over 3 months; see this article to learn more.
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If you have any questions or concerns about your order, you can reach customer service: Support page: https://directmeds.com/contact-us Phone: 888-696-7176 Chat (US only): Select “Speak with a Live Operator” from the support page or your patient ...