I didn't receive enough medication, why is the vial almost empty?
About Your Medication Bottle
- Depending on the pharmacy that fills your prescription, bottle sizes may vary. Some pharmacies use larger-capacity bottles, even when the prescribed amount is smaller.
- This means your bottle may not appear full, which is completely normal.
Example:
If your prescription is for 2mL (200 units), you may receive that amount in a larger bottle — for instance, a 10mL container — so it may look only partially filled.
Important Reminder:
Your prescription and syringes are measured in units, not milliliters.
Be sure to:
- Inject only the prescribed number of units each week.
- Follow dosing instructions carefully to avoid over- or under-dosing.
- This helps ensure you don’t waste or run out of medication early.
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What do I do about shipment and order Issues?
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