How does the signup process work / How do I place an order (New Customers)?
To place a new / first time order, please follow these steps:
- Visit https://directmeds.com
- Click "Do I Qualify?"
- Complete the health qualifier (should only take 5 minutes)
- Select your preferred prescription
- Pay for the first month of your prescription*
- Complete your medical intake form
- Your doctor is expected to review your chart within 24 hrs and often less than 5 hrs
- Once approved, your prescription will be sent to one of our pharmacies to ship your medication, typically within 2-3 business days
*If for any reason your prescription is not approved, you will receive a full refund.
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How do I reorder or place another order or order a refill for my prescription?
If you have an active subscription, you will not need to manually request a refill or place a new order for your next month's subscription as it will automatically be processed, typically every 28 days. When it's time for your next subscription, your ...
What are the next steps after placing an order?
Once you've successfully placed an order for a prescription medication, the next steps are as follows: You will need to complete a medical intake form in your patient portal Your intake form will be sent to a doctor for review, they may request ...
How are medications shipped and when will my medication / order be shipped?
Once your prescription has been approved by your doctor (typically within 24 hours, often within 5 hours) your prescription / order will be sent to the pharmacy to be filled. Non-prescription products are sent to the pharmacy immediately upon ...
What do I need to do every month for my prescription?
Included in your package is a guide outlining your specific dosage, the schedule you should follow, and when to increase the dose as directed by your doctor. Before preparing your medication, carefully read through this information to understand your ...
How do I complete my intake form?
To complete your intake form, follow the instructions below. For customers located in the United States: Visit https://portal.direct-meds.com/ Enter your account email and password Click "Sign in" to be directed to your dashboard Click "Complete ...