Where do my prescriptions come from?
All prescriptions are filled by U.S.-based 503A compounding pharmacies, which prepare medications individually for each patient. Our pharmacies are sterile facilities approved to produce specific GLP-1 medications for patients like you.
Important: Direct Meds does not provide services to individuals residing in Mississippi or Louisiana, where prescribing weight loss medications via telehealth is prohibited.
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I didn't receive enough medication, why is the vial almost empty?
About Your Medication Bottle Depending on the pharmacy that fills your prescription, bottle sizes may vary. Some pharmacies use larger-capacity bottles, even when the prescribed amount is smaller. This means your bottle may not appear full, which is ...How are medications shipped and when will my medication / order be shipped?
Once your prescription is approved by your doctor (typically within 24 hours, often within 5 hours), it will be sent to the pharmacy to be filled. Non-prescription products are sent to the pharmacy immediately upon completion of payment. Please note: ...What are the next steps after placing an order?
Once you’ve successfully placed an order for a prescription medication, here’s what happens next: 1. Complete Your Medical Intake Log in to your patient portal and fill out the required health history form. 2. Doctor's Review A licensed provider will ...If I pay upfront for an extended subscription period, do I receive all my medication at once?
If you choose to pay upfront for a multi-month subscription (3, 6, or 12 months), you will not receive all your medication at once. Shipping Schedule: Most prescription medications are sent out every 28 days. Exact timing depends on the medication, ...How do I request an increase or decrease of my medication dose?
You can request a change to your medication dose by contacting our customer service team: Support page: https://directmeds.com/contact-us/ Phone: 888-696-7176 Live chat: Click the chat icon on the support page