When are you open / what are your hours of operation?

When are you open / what are your hours of operation?

You can reach the Direct Meds support team in several ways.

Phone Support

Available daily from 9 AM to 9 PM ET.

Live Chat (U.S. Patients Only)

Accessible through your patient portal or the support page.
Available Monday–Friday, 9 AM to 9 PM ET.

Email & Support Form

You can send a message at any time.
Our team responds daily between 9 AM and 9 PM ET.