What States/Jurisdictions are eligible?
Direct Meds currently provides services to all US States EXCEPT Mississippi and Louisiana where prescription of weight loss medications via telehealth is prohibited.
Direct Meds currently provides services in Canada to Alberta, British Columbia, New Brunswick, Newfoundland and Labrador, Nova Scotia, and Ontario. We are unable to provide services to Manitoba, Prince Edward Island, Quebec, and Saskatchewan at this time.
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Is Direct Meds FDA Approved? How do I know this is properly regulated?
We know safety and trust are important when it comes to your medication. Here’s how Direct Meds ensures you’re receiving safe, high-quality medications and supplements. Are compounded medications FDA approved? Compounded medications, such as our ...
How do I reorder or place another order or order a refill for my prescription?
If you have an active subscription, you will not need to manually request a refill or place a new order for your next month's subscription as it will automatically be processed, typically every 28 days. When it's time for your next subscription, your ...
What do I need to do every month for my prescription?
Included in your package is a guide outlining your specific dosage, the schedule you should follow, and when to increase the dose as directed by your doctor. Before preparing your medication, carefully read through this information to understand your ...
How do I message my doctor?
To message your doctor, follow the instructions below. Only patients in the United States currently have the option of messaging their doctor. Use this login link https://portal.direct-meds.com/ Enter your account email and password Click "Sign in" ...
How do I know if I was approved?
To check the status of your prescription in your patient portal, follow the instructions below. If your prescription status is "approved," it has been submitted to the pharmacy for shipment. For customers located in the United States: Visit ...