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• How do I contact / message / speak with customer service?

  You can contact customer service by calling 888-696-7176, through our support page at https://directmeds.com/contact-us/ or in chat by selecting "Speak with a Live Operator." Our support hours are 9AM to 9PM ET Daily, and chat is available from our ...

• How can I speak to a live person?

  For customer service, you can contact customer service through our support page at https://directmeds.com/contact-us/ or in chat by selecting "Speak with a Live Operator." Our support hours are 9AM to 9PM ET Daily, and chat is available from our ...

• How do I message my doctor?

  To message your doctor, follow the instructions below. Only patients in the United States currently have the option of messaging their doctor. Use this login link https://portal.direct-meds.com/ Enter your account email and password Click "Sign in" ...

• How do I message / speak with a nurse?

  If you need to speak with a nurse, you can email your inquiry to nurses@directmeds.com or you can schedule a call by visiting https://directmeds.zohobookings.com/#/speak-with-a-nurse.

• How do I submit a support ticket?

  You can contact customer service through our support page at https://directmeds.com/contact-us/. Our support hours are 9AM to 9PM ET Daily, and chat is available from our support page or from your patient portal (US Only) 9AM to 9PM ET Monday through ...