I'm getting an error when I try to upload my document, image or video, what do I do?

I'm getting an error when I try to upload my document, image or video, what do I do?

If you weren’t able to upload your required files during your intake, you can send them to us using one of the options below:

Submit Through the Support Page

Upload your file(s) by submitting a message at: https://directmeds.com/contact-us/

📧 Email

You can email your file(s) as attachments to: help@directmeds.com
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A Patient Services representative will make sure your documents are added to your account so your provider can review them.