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• How do I complete my intake form?

  To complete your intake form, follow the instructions listed below for your location. United States Use this login link https://portal.direct-meds.com/ Enter your account email and password Click "Sign in" to be directed to your dashboard Click ...

• How does the signup process work / How do I place an order (New Customers)?

  To place an order, please follow these steps: Visit https://directmeds.com Click "Do I Qualify?" Complete the health qualifier (should only take 5 minutes) Select your preferred prescription Pay for the first month of your prescription* Complete your ...

• I placed my order, now what do I do?

  Access your patient portal and answer a few questions for the doctor: Just like a doctor's visit you’ll need to complete a simple health history which will be securely stored in your patient portal. You’ll first need to create your login. You should ...

• How do I message my doctor?

  To message your doctor, follow the instructions below. Only patients in the United States currently have the option of messaging their doctor. Use this login link https://portal.direct-meds.com/ Enter your account email and password Click "Sign in" ...

• Why hasn't my order shipped yet?

  There may be several reasons that your order has not yet shipped. Use the following checklist to make sure there are no issues with your shipment. Make sure that you've completed your intake form. Check your email (don't forget the junk/spam filter) ...