I'm getting an error when I try to upload my document, image or video, what do I do?

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• How do I upload my photo / image / video / document?

  If you didn’t upload your photo, image, video, or document while completing your intake, please contact customer service: Submit a message at https://directmeds.com/contact-us/ or Email us at help@directmeds.com and include the files as attachments.

• How do I complete my intake form?

  United States Customers: Go to https://portal.directmeds.com/ Log in with your account email and password On your dashboard, click “Complete Intake” (it often appears as a notification at the top) Provide the requested health information and upload ...

• How do I fill out the Intake Form?

  To complete your intake form, follow the instructions below. The portal automatically saves your progress, so you can leave and return to complete it as needed. For U.S. Customers: Visit https://portal.directmeds.com/ Enter your account email and ...

• What are the next steps after placing an order?

  Once you’ve successfully placed an order for a prescription medication, here’s what happens next: 1. Complete Your Medical Intake Log in to your patient portal and fill out the required health history form. 2. Doctor's Review A licensed provider will ...

• How does the signup process work / How do I place an order (New Customers)?

  To place your first order, follow these steps: Visit directmeds.com and click “Get Started”. Complete the health qualifier (takes about 5 minutes). Select your preferred prescription. Choose a payment plan: Monthly Up-front (10% discount) Select your ...