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• I'm getting an error when I try to upload my document, image or video, what do I do?

  If you encounter an issue with uploading any documents, images, or videos, please submit a ticket to customer service or send an email to help@directmeds.com and include them as attachments.

• How do I complete my intake form?

  To complete your intake form, follow the instructions below. For customers located in the United States: Visit https://portal.direct-meds.com/ Enter your account email and password Click "Sign in" to be directed to your dashboard Click "Complete ...

• How do I fill out the Intake Form?

  To complete your intake form, follow the instructions below. For customers located in the United States: Visit https://portal.direct-meds.com/ Enter your account email and password Click "Sign in" to be directed to your dashboard Click "Complete ...

• What are the next steps after placing an order?

  Once you've successfully placed an order for a prescription medication, the next steps are as follows: You will need to complete a medical intake form in your patient portal Your intake form will be sent to a doctor for review, they may request ...

• How does the signup process work / How do I place an order (New Customers)?

  To place a new / first time order, please follow these steps: Visit https://directmeds.com Click "Do I Qualify?" Complete the health qualifier (should only take 5 minutes) Select your preferred prescription Pay for the first month of your ...