How do I submit a support ticket?
How do I submit a support ticket?
You can submit a support ticket anytime through our online support page:
https://directmeds.com/contact-us/
Our Patient Services team responds
daily
from
9 AM
to
9 PM ET
.
Live Chat (U.S. Only)
Available
Monday–Friday, 9 AM – 9 PM ET
You can start a live chat through:
The support page
Your patient portal:
https://portal.directmeds.com/login