How do I message my doctor?
To message your doctor, follow the instructions below.
Only patients in the United States currently have the option of messaging their doctor.
Use this login link https://portal.direct-meds.com/
- Enter your account email and password
- Click "Sign in" to be directed to your account dashboard
- Click "Message My Doctor"
Related Articles
How do I contact / message / speak with customer service?
If you need to contact customer service by submitting a ticket / emailing help@directmeds.com, calling 888-696-7176, or in chat by selecting "Speak with a Live Operator." Our ticket/email and phone support hours are 9AM to 9PM ET Daily, and chat is ...How do I message / speak with a nurse?
If you need to speak with a nurse, you can email your inquiry to nurses@directmeds.com or you can schedule a call by visiting https://directmeds.zohobookings.com/#/speak-with-a-nurse.I need help
If you need help, you can contact customer service by submitting a ticket / emailing help@directmeds.com, calling 888-696-7176, or in chat by selecting "Speak with a Live Operator." Our ticket/email and phone support hours are 9AM to 9PM ET Daily, ...When are you open / what are your hours of operation?
Our customer service department works on responding to tickets / emails submitted through our support site at https://support.directmeds.com or sent to help@directmeds.com, 9AM to 9PM Eastern Time, every day. Our customer service department is ...How do I submit a support ticket?
A support ticket is created any time you send an email to help@directmeds.com, but you can also submit a ticket from our help center by clicking on "Submit a ticket" at the bottom of the page or by navigating directly to ...