How do I log into my Direct Meds Patient Portal?
To log into your Direct Meds Patient Portal, follow the instructions below.
For customers located in the United States:
For customers located in Canada:
- Visit https://caportal.direct-meds.com/user
- Enter your account email and password
- Click "Sign in" to be directed to your dashboard
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How do I reset my Direct Meds Patient Portal password?
To reset your Direct Meds Patient Portal password, follow the instructions below. For customers located in the United States: Visit https://portal.direct-meds.com/ Click "Forgot password?" Enter your account email Click "Send Code" You will receive ...
How do I edit my Direct Meds Patient Portal profile / information?
To edit your Direct Meds Patient Portal profile / information, follow the instructions below. For customers located in the United States: Visit https://portal.direct-meds.com/ Enter your account email and password Click "Sign in" to be directed to ...
How do I check the status of my prescription?
To check the status of your prescription in your patient portal, follow the instructions below. If your prescription status is "approved," it has been submitted to the pharmacy for shipment. For customers located in the United States: Visit ...
How do I delay my order / upcoming subscription or place my subscription on hold?
To delay your order / upcoming subscription or place your subscription on hold, follow the instructions below. For customers located in the United States, please contact customer service by submitting a ticket / emailing help@directmeds.com, calling ...
How do I add a refill / place a new order for my next month's prescription?
If you have an active subscription, you will not need to manually request a refill or place a new order for your next month's subscription as it will automatically be processed, typically every 28 days. When it's time for your next subscription, your ...