How do I contact / message / speak with customer service?

How do I contact / message / speak with customer service?

You can reach our customer service team by phone at 888-696-7176.


You can also send us a message anytime through our support page at https://directmeds.com/contact-us/. Our team responds daily between 9 AM and 9 PM ET.


For U.S. patients, live chat is available from your patient portal (https://portal.directmeds.com/loginor) our support page (https://support.directmeds.com/portal/en/kb), Monday through Friday, 9 AM to 9 PM ET.

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