How do I check the status of my prescription?
To check the status of your prescription in your patient portal, follow the instructions below. If your prescription status is "approved," it has been submitted to the pharmacy for shipment.
For customers located in the United States:
- Visit https://portal.direct-meds.com/
- Enter your account email and password
- Click "Sign in" to be directed to your account dashboard
- Click "Prescriptions"
For customers located in Canada:
- Visit https://caportal.direct-meds.com/user
- Enter your account email and password
- Click "Sign in" to be directed to your account dashboard
- Click "My Prescriptions"
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