How do I cancel my order / subscription?

How do I cancel my order / subscription?

Orders can only be cancelled if they have not already been submitted to the pharmacy for shipping.

To cancel your order or subscription, please contact customer service by calling 888-696-7176 or in chat by selecting "Speak with a Live Operator."

If your order is eligible for cancellation and you have already been charged for the order, your refund will be returned to the original payment method used within 3-5 business days.

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