How can I speak to a live person?

How can I speak to a live person?

For customer service, you can contact customer service through our support page at https://directmeds.com/contact-us/ or in chat by selecting "Speak with a Live Operator." Our support hours are 9AM to 9PM ET Daily, and chat is available from our support page or from your patient portal (US Only) 9AM to 9PM ET Monday through Friday.

You can speak to a live sales representative by calling 888-696-7176 and selecting the option to speak with sales.

You can speak with a live nurse by visiting https://directmeds.zohobookings.com/#/speak-with-a-nurse and booking a call with one of our nurses.

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    • How do I contact / message / speak with customer service?

      You can contact customer service by calling 888-696-7176, through our support page at https://directmeds.com/contact-us/ or in chat by selecting "Speak with a Live Operator." Our support hours are 9AM to 9PM ET Daily, and chat is available from our ...

    • I need help

      You can contact customer service through our support page at https://directmeds.com/contact-us/ or in chat by selecting "Speak with a Live Operator." Our support hours are 9AM to 9PM ET Daily, and chat is available from our support page or from your ...

    • How do I message / speak with a nurse?

      If you need to speak with a nurse, you can email your inquiry to nurses@directmeds.com or you can schedule a call by visiting https://directmeds.zohobookings.com/#/speak-with-a-nurse.

    • How do I submit a support ticket?

      You can contact customer service through our support page at https://directmeds.com/contact-us/. Our support hours are 9AM to 9PM ET Daily, and chat is available from our support page or from your patient portal (US Only) 9AM to 9PM ET Monday through ...

    • When are you open / what are your hours of operation?

      Our support hours are 9AM to 9PM ET Daily, and chat is available from our support page or from your patient portal (US Only) 9AM to 9PM ET Monday through Friday. Our customer service department works on responding to messages submitted through our ...