How can I speak to a live person?

• Related Articles

• How do I contact / message / speak with customer service?

  You can reach our customer service team by phone at 888-696-7176. You can also send us a message anytime through our support page at https://directmeds.com/contact-us/. Our team responds daily between 9 AM and 9 PM ET. For U.S. patients, live chat is ...

• I need help

  You can contact customer service through our support page at https://directmeds.com/contact-us/ or in chat by selecting "Speak with a Live Operator." Our support hours are 9AM to 9PM ET Daily, and chat is available from our support page or from your ...

• How do I submit a support ticket?

  You can reach our customer service team through our support page (https://directmeds.com/contact-us/). Support hours: 9 AM – 9 PM ET, daily Live chat (U.S. only): Available Monday – Friday, 9 AM – 9 PM ET, through the support page or your patient ...

• When are you open / what are your hours of operation?

  You can reach our team in several ways. Phone support is available every day from 9 AM to 9 PM ET. Live chat is available for U.S. patients through your patient portal or our support page, Monday through Friday from 9 AM to 9 PM ET. If you prefer to ...

• How do I ensure I have the best price from Direct Meds?

  Direct Meds works to make your medication affordable, with introductory offers often available on our main site. To check promotions or eligibility: New patients: Call 888-696-7176, option 2 Existing patients: Contact customer service via: Support ...