Live Chat (U.S. Patients Only)
Available Monday–Friday, 9 AM to 9 PM ET
Access chat by selecting “Speak with a Live Operator” on:
- Your patient portal: https://portal.directmeds.com/login
- Support Center: https://support.directmeds.com/portal/en/kb
Patient Services
Call 888-696-7176
Available daily from 9 AM to 9 PM ET
Sales
Call 888-696-7176 and select the option to speak with a sales representative.