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How do I ensure I have the best price from Direct Meds?
Direct Meds works hard to make your medication affordable to encourage your wellness journey. Oftentimes, you will find amazing introductory offers right on our main site. You are also welcome to reach out to discuss availability and eligibility of ...
When do I get billed for my next subscription / prescription?
The most common subscription is month-to-month and is billed every 28 days as prescriptions are typically for 4 weeks at a time. This will change if you opted to take advantage of one of our pay-in-advance payment options. If you paid for 3 months ...
Why am I getting charged monthly but haven't received any new shipments?
The starter dose of injectable Semaglutide is delivered as a single shipment containing a 3-month supply. The cost is split into three equal monthly payments. See article for more details about the starter dose at ...
If I pay upfront for an extended subscription period, do I receive all my medication at once?
If you chose to pay upfront for a multiple month subscription (3 months, 6 months, or 12 months), you will not receive all your medication at once. The majority of our prescription medications are sent out every 28 days, however, this largely depends ...
What do I do about shipment and order Issues?
If you have concerns or questions about the status or state of your order, please contact customer service through our support page at https://directmeds.com/contact-us, calling 888-696-7176, or in chat by selecting "Speak with a Live Operator." Our ...